FAQ
Can you provide service in the middle of a storm?
Yes! If you call us for generator service in the middle of major weather event, we can almost always get through in any situation.
We are considered an essential emergency service and can travel during statewide weather emergency declarations even when other vehicles are ordered off the road.
We are on call during all kinds of weather – from blizzards to Nor’easters! Our fleet includes 4×4 vehicles ensuring that we reach our clients in need.
Does Bay State Generator provide a seamless, turn-key Generator installation?
Yes, we do it all!
What advantages are there to elect a Scheduled Maintenance Plan from Bay State Generator?
With our time-tested “Twice-Annual” Maintenance visits, our Technicians will maintain, service, and test all of the critical components that make up a Standby Generator System. This Helps to insure your Generator will provide the year-round protection for which they are designated. Many problems are preventable with routine, scheduled Maintenance. This routine maintenance is required by all major manufacturers of generators, and Bay State Generator understands its importance when it comes to keeping your family protected!
In addition, with a Scheduled Maintenance Plan, we are able to commit to providing priority Service or Repairs during storms and extended outages to our Scheduled Maintenance Customers. As an added bonus, we are able to ensure that our customers receive remote monitoring at no additional cost. This allows us to remotely monitor the the operation of your equipment to make sure it’s operating correctly!
